Customer Support 24/7 📞 Phone : +1 (319)481-2596‬ 📧 Mail: support@monarq.us
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    Return Instruction

    If you would like to return an item to monarq.us, please follow the instructions below within 30 days of delivery.

    Safely pack the things within the original packaging that came with the merchandise . All Handbags must be returned in fitness .If the undergarments received is broken , please contact Customer
    Service.

    Contact us for Returning Instructions:

    📧 Mail: support@monarq.us
    📞 Phone : +1 (319) 481-2596


    Shipments must be pre-dispatched employing a traceable method like USPS or insured mail .

    Please note:

    Customers got to charge a fee to return the products to us. Shipping and handling charges and
    other fees aren't reimbursed. We cannot accept cash payments on delivery.

    you want to provide a legitimate tracking number when filling out the return form for your return to be
    processed successfully.

    Regular products are often returned for a refund, replacement, or a credit hold, while special or
    custom products can only be returned for change.

    Once the Execution Center has received and confirmed your return (usually within 72 hours of
    receipt), you'll receive an email confirming that your return is complete. If there's a refund, it
    are going to be issued within 7 days. Please note that, counting on the financial organization it'll take
    another 3-5 working days for the credit to be credited to your account.

    Have any questions?

    Monarq's Team is happy to help!
    Email us at: 📧 Mail: support@monarq.us

    Refund Policy


    Returns

    We understand that there are times you would possibly not like your undergarments product, and that we offer a 30 day window to return your product for a refund if in unused and excellent condition. If you'd
    wish to return your item, there's a $20 restocking fee, but you'll be liable for paying the shipping back to us, so as to urge refunded you want to contact us at 📧 Mail: support@monarq.us before returning the item for return instructions

    Exchange

    so as to exchange a product please contact us at  📧 Mail: support@monarq.us  and  that we will process the exchange a 15 dollars restocking fee may apply

    Defected

    If you discover your order is flawed you would like to contact us at 📧 Mail: support@monarq.us  a with
    photos of the undergarments product (no got to return the item) we'll immediately send a
    new bag

    Not as described or wrong Product

    If you discover your order is flawed you would like to contact us at 📧 Mail: support@monarq.us    with photos of the merchandise we'll provide a return shipping label once it’s tracking we'll ship a
    new bag immediately

    Change of mind:

    Change of Mind isn't acceptable. No Any return Or Refund will Process

    Please Note! color or texture could also be different from photo as each product is naturel and handmade,

    Cancel order

    we usually ship immediately the orders
    Therefore if you would like to cancel your order please contact us immediately will send an invitation by
    the processing department but we will not guarantee however you'll always return the order
    once you received
    * All refunds are going to be issued after receiving the returned product and inspected it's going to take up to
    7 business to reflect in to your checking account we actually try hard to form our customers satisfied

     

    Customer Support 24/7
    📧 Mail:support@monarq.us
    📞 Phone : +1 (319) 481-2596